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How does the subscription service work?
Nature's Purrfect makes getting your cat litter as easy as keeping your litter box clean! Simply choose the package that best suits you and you will receive your cat litter monthly without having to carry heavy bags of litter back from the store. You will only be billed for litter that has shipped and there are no commitments or hidden fees.

Can I change or cancel my subscription?
YES - You are in charge and your subscription service can be changed or cancelled at any time. You will only be charged for an order if it has already been processed for shipping on your pre-scheduled shipping date.

Where do you ship?
Nature's Purrfect Cat Litter is proudly Canadian and ships Ontario-wide, however please note that in order to maintain free shipping for customers in remote or rural locations, subscriptions may be adjusted to ship and bill bi-monthly. 

How do I know how much cat litter to buy? 
Nature’s Purrfect Cat Litter is 3x more absorbent than traditional clay litters and because it clumps so well a small amount goes a long way!  Our 2.7kg bag will typically last one cat for about a month but usage can vary depending on your cat's habits and your personal preferences for changing litter. It's always better to have a little more the first time and why we also include a starter bag with every new subscription. Don't forget, if the package you chose is too much or too little for you, you can always choose another package that's right for you at any time.

Why is Nature’s Purrfect Cat Litter a good choice?
Nature’s Purrfect Cat Litter is a good choice for your cat and your home as it is made from 100% pure and natural highly absorbent corn cob. Nature's Purrfect is quick clumping and provides safe and effective natural odour control while being free of any added fragrance, silica dust or clay. It's also three times lighter and three times more absorbent than traditional clay so a little litter goes a long way! 

Is Nature’s Purrfect Cat Litter environmentally friendly?
Nature’s Purrfect Cat Litter is made from 100% natural corn cob. It is a renewable, biodegradable and sustainable product that is not obtained through strip mining (an environmentally unfriendly process). Nature’s Purrfect Cat Litter is a completely safe cat litter that is good for your cat, good for you and good for the environment!

How do I start using Nature’s Purrfect Cat Litter?
Most cats will love Nature's Purrfect Cat Litter and you can begin using it right away.  If you find that your cat would prefer to switch gradually, please consider the following schedule for a smooth transition!

Week 1 Week 2 Week 3
Mix ⅓ Nature’s Purrfect Cat Litter with your current litter Mix ½ Nature’s Purrfect Cat Litter with your current litter Use 100% Nature’s Purrfect Cat litter

Remember to maintain 2 to 3 inches of litter in the box at all times!

Is Nature’s Purrfect Cat Litter flushable?
Yes, Nature’s Purrfect Cat Litter is sewer and septic tank safe! When flushing cat litter, only flush small amounts of soiled litter at a time. Please keep in mind that this product is highly clumpable so avoid flushing unused litter.  
Some municipalities discourage residents from flushing or disposing of any litter through drains, so please check your local regulations. 

How should Nature’s Purrfect Cat Litter be stored?
Nature’s Purrfect Cat Litter should be stored in a cool, dry place. Any product that is unused should be kept in a resealable bag like the one it comes in or closed container.  

Is it safe to change Nature's Purrfect Cat Litter when I'm pregnant?
While Nature's Purrfect Cat Litter itself is safe, cat feces can sometimes transmit a disease called toxoplasmosis.  Pregnant women and people with suppressed immune systems should avoid litter box maintenance.  Always wash hands thoroughly after handling used cat litter.

What can I expect Nature's Purrfect Cat Litter to look like?
Nature's Purrfect Cat Litter is an all natural product and can vary slightly from batch to batch in colour and consistency. It is also completely normal for the product to contain small fibres as Nature's Purrfect Cat Litter uses all of the corn cob. 

Where is Nature's Purrfect Located?
Nature's Purrfect is proudly Canadian and located in the Greater Toronto Area.

Where can I buy Nature's Purrfect Cat Litter?
Nature's Purrfect Cat Litter is available online only through the www.naturespurrfect.com website.  Nature's Purrfect ships all over Ontario using Canada Post's Expedited Parcel Service. 

What is your satisfaction guarantee?
At Nature's Purrfect we want to make sure you are 100% satisfied with our litter.  If for any reason you are unhappy with your purchase we will refund the full purchase price of your order.  Please contact us at 1-800-530-0881 or e-mail us at info@naturespurrfect.com within 30 days of receipt of your order.  Refunds limited to 4 bags or 1 monthly cycle for subscribers. 

What if I have a question that is not answered in the FAQs?
If you have any additional questions please contact us at 1-800-530-0881 (Weekdays 9am – 5pm EST) or by e-mail at info@naturespurrfect.com.